[Hoshino Resorts] “Highest standard corona countermeasure declaration” is powered up

2020.06.17

Hoshino Resorts, which operates 42 facilities in Japan and abroad, will install hand-rubbing alcohol in all guest rooms from June 1st in pursuit of hospitality that utilizes Japanese tradition and culture. One of the practical examples of “new lifestyle” announced by the Ministry of Health, Labor and Welfare is “Washing hands and disinfecting hands”. We have prepared alcohol for hand disinfection not only in public spaces but also in all guest rooms so that you can practice this while traveling, so that you can stay with more peace of mind. You can use it at any time you like, such as when you want to thoroughly disinfect, or when you suddenly feel anxious. Eliminating the hassle of preparing portable disinfecting goods for travel, it is also possible to go out easily and casually.

Also, from the same day, partitions such as panels and vinyl sheets will be installed at the front to prevent splash infection. This will reduce your psychological stress and allow your staff to interact with you without worrying about splash infection.

Disinfection of fingers in the guest room
Countermeasures for splash infection at the front desk

Our company is committed to thorough hygiene management and avoidance of “three denseness” under the slogan “Declaration of the highest standard corona measures”, and promises a safe stay for all customers.
[Period] From June 1, 2020 for the time being
[Target] All domestic accommodation facilities *Excluding facilities that are closed.

Highest standard corona protection declaration

1 Hygiene management
At Hoshino Resorts, as part of corona countermeasures, we take the following measures in consideration of our customers’ health and public health.
・Check temperature at check-in and confirm overseas travel history
・In addition to regular guest room cleaning, cleaning and wiping with alkaline electrolyzed water inside the hotel
・Install alcohol for disinfection in various places in the building
・Alcohol disinfection of fingers for all customers when entering a restaurant
・High temperature cleaning of tableware (plates, glasses) and cutlery (80 degrees or more), disinfection cleaning of food trays
・Wear a mask when serving customers in the hall
・Thorough management of staff health and hygiene (temperature measurement and check of records before going to work)
2 “3 dense” avoidance
The following measures are taken to create a stay that avoids three types of “closeness”: closed, dense, and close.
・During stays, restrictions on entering/entering stores where congestion is confirmed
・Manage the congestion status of restaurants and decentralize entry time
・Implementation of line-up restrictions when checking out at check-out

>Click here for details

Hoshino Resort

Operates 42 facilities in Japan and overseas, centering on 5 brands: luxury brand “Hoshi noya”, hot spring inn “Kai”, resort hotel “Risonare”, city sightseeing hotel “OMO” and loose hotel “BEB”.

>Hoshino Resort Official Site

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